Our Pest Control Process

How Commercial Accounts Are Handled Differently

Commercial usually skips the inspection. When a property manager, program manager, or restaurant operator calls and already knows there are roaches in unit 12, the job goes straight onto the schedule.

The reason is simple arithmetic. An extra visit to confirm what the caller already told us costs the manager a day of their time and leaves the tenant another day with the problem. We would rather spend that day treating.

The walkthrough that does happen is a different thing. When we do walk a property first, we are counting units and mapping access: which doors, which keys, which mechanical rooms, what a technician can reach and when. That is a scoping visit, not a diagnosis, because commercial programs are quoted on unit count plus technician time and drive time.

What We Stand Behind

There are two different things here, and most companies blur them. The Alpha-Dog Promise sets both out in full.

The 30-day warranty covers bed bug treatments. What makes it worth something is when it starts. It begins once the independent canine inspection confirms the dwelling is clear, not on the day of the first treatment. A warranty that starts at the first treatment is counting down while you still have the problem. We keep coming back until the bed bugs are gone, and only then does the clock start.

Every other pest is protected by the schedule instead. Ants, roaches, rodents, mosquitoes and termites come back with the season or the weather, and a 30-day window would end long before the pressure did. So the answer for those is a quarterly or monthly plan, and callbacks between scheduled visits are free on that plan. That is what standing behind the work looks like on a pest that never actually leaves the county.

"Gone" is independently verified on bed bug work. The canine team makes that call. On everything else it means the crew and the monitors are showing nothing, and the job stays open until those checks are clear.